Job Summary: The Program Supervisor II (PS) is responsible for the oversight, leadership, and daily operations within an ICF setting. The PS is responsible for training employees, ensuring the client’s care plans are followed, and overall budget management. The PS is responsible for development, implementation, and monitoring of the clients’ individual program plans.
Mount Olivet Rolling Acres - MORA – is a diverse and inclusive nonprofit has supported adults, seniors and children with developmental disabilities, behavioral health needs as well as age-related and chronic medical conditions for over 50 years in the Twin Cities metro.
MORA provides an array of services: Adult Day Services, Contracted Case Management, Community Supports, over 30 Residential Homes, Respite, Therapeutic Recreation, Training for Guardians & Families, and a Discover Summer Daytime Programming for Youth with Disabilities. Our Metro Crisis Coordination Program (MCCP) offers a safety net of crucial and cost-effective services for adults and children.
Hourly Base Pay: $26.00-$30.00 per hour DOQ Weekend differential +$2.00 hour for hours between Fri 10pm and Sun 10pm Overnight differential +$1.00 hour for hours between 10pm and 6am ($12.13 per hour sleep hours only when assigned)
$1,500 retention bonus for full-time paid out over 1 year.
Schedule: Monday-Friday 40 hours FLEX Hours
Supervisor on call rotation
Key Duties and Responsibilities:
Demonstrates an understanding of the person as a unique individual and how to write and implement programs in accordance with the Support Plan (SP), Health Care Plan (HCP), and other supporting 245D documentation
Provides person-centered services demonstrated through practice, action, and language
Communicates effectively with others at work verbally and in writing, using the primary spoken language of clients in the home
Maintains a working knowledge of person(s) history, skills, areas of vulnerabilities, habilitation plans, and emergency procedures.
Develop, implement, and evaluate as needed the individual program plans and all other required documents and assessments for clients
Responsible for the overall 245D, Minnesota Department of Health (MDH), and Minnesota State Fire Code licensing compliance
Responsible for the overall oversight of household communications (email, phone, communication book, house calendar)
Responsible for the overall program budget, petty cash, and oversight of client accounts
Completes quality improvement tool (Radar) unless delegated where appropriate
Completes MORA Program Supervisor Scorecard monthly and ensures completion of the scorecard for individuals on the team
Supervise, train, support and evaluate staff
Liaison with day programs, guardians, and case managers. Works closely with the IDT to ensure continuity of care between providers
Work harmoniously with and shows respect for employees, supervisors, vendors, county partners, and clients
Checks their MORA email each shift, utilizes SharePoint and Teams as necessary to complete documentation and remain current on MORA and client information
Responsible for the overall coordination and execution medical and psychological appointments
Lead interdisciplinary team planning and meetings along with all program staff meetings
Provide leadership and shift supervision
Participate, attend and or chair committees, teams and or focus groups as needed as assigned
Provide oversight for the planning and implementation of recreation, leisure, and community activities, including establishing and maintaining community relationship and facilitating friendships
Ensures adequate supervision of clients, including remaining on shift until a replacement employee arrives
Works closely with the Program Coordinator and Employee Scheduler to ensure that all shifts including day program closures and PPL requests are placed on the WorkSchedule and are filled
Present at MORA special events whenever able
Present on-site for majority of working hours
Work direct care shifts as needed and assist with daily cares, ADL’s, behavioral and medical needs of clients
Remains awake at all times unless working an assigned sleeping shift
Provide advocacy and assist in emergency situations, including emergency room or urgent care visits
Responsible for the overall management of the home in conjunction with the Program Coordinator. If there is not a Program Coordinator for the site, essential job duties for that position are the responsibility of the PS unless delegated.
Completes all mandatory training either determined by MORA or 245D regulations
Reads and follows company policies and procedures
Perform other duties as assigned
Positions that include flex hours:
Flexible hours are to be used based on the client needs, including but not limited to; client annual meetings, medical appointments, and day program closures.
Flex time is also used to provide oversight and management of administrative tasks within the home, including but not limited to; assisting with training, house schedules as needed, onboarding employees, 245D licensing visits, 245D paperwork, evaluation of employee’s performance and care for clients, MORA Scorecard, and other pertinent matters within the home.
Desirable Qualifications:
Three or more years of experience working with persons with developmental disabilities
Proven leadership skills in disability services, prefer supervision experience
Proven skills in behavior management techniques and skill development.
Strong ability to work with and support a team in understanding client healthcare needs, management of a team and client care plans, and working closely with the IDT and MORA Team (PD, PC, MC, Nurse)
CPR and First Aid Certified
Required Qualifications:
Bachelor’s degree or higher in the Human Services field, including, but not limited to: Social Work, Sociology, Special Education, Rehabilitation, Counseling or Psychology
QDDP/QIDP status per Department of Human Services
Must pass Department of Human Services background check and maintain qualified status
Must not be excluded from working in government health programs by the Office of Inspector General
Must be able to successfully complete company’s physical job demands document.
Have a valid current driver’s license and must have vehicle insurance as required by state law
Successful completion of Medication Administration class, regularly passes medications using correct procedure without error
Ability to use the computer and do so in alignment with client needs for healthcare and overall care
Benefits: Full-time employees receive a comprehensive and competitive benefit package, including:
Medical insurance with company sponsored health reimbursement account and health savings account
Dental insurance
Life insurance; employee, spouse and children’s coverage options
Long-term disability
Flexible spending; medical and dependent care
403B retirement plans that match after 1 year of employment
Paid time off up to three weeks annually which increases after the first year of employment
Opportunity for usage of our private vacation property west of Duluth (McGregor, MN)
Awards for outstanding employee performance and promotion opportunities
Generous tuition reimbursement and scholarship opportunities!
Many opportunities for advancement. Mount Olivet Rolling Acres promotes from within
Cherishing the big-hearted heritage of our beginnings, we actively advocate for equity and inclusion for the individuals we serve and for our employees. Healthy. Happy. Human. Join us.
MORAcares.org/careers/
Mount Olivet Rolling Acres is an Affirmative Action and Equal Opportunity Employer.