Case Manager Supervisor - Dakota County
Job Summary: Responsible for leading and developing a team of case managers to ensure high‑quality, person‑centered services for individuals served. This role provides direct supervision, coaching, and performance management, while maintaining a partial caseload and meeting contracted billing and service requirements. The supervisor ensures regulatory compliance, operational efficiency, and alignment with organizational values.
Mount Olivet Rolling Acres – MORA – is a diverse and inclusive nonprofit that has supported adults, seniors and children with developmental disabilities, behavioral health needs as well as age-related and chronic medical conditions for over 50 years in the Twin Cities metro. Due to continued growth in our Case Management department, we are seeking a Case Manager Supervisor for clients in our office location in Bloomington.
An array of services: Adult Day Services, Contracted Case Management, Community Supports, over 30 Residential Homes, Respite, Therapeutic Recreation, Training for Guardians & Families, and a Discover Summer Daytime Programming for Youth with Disabilities. Our Metro Crisis Coordination Program (MCCP) offers a safety net of crucial and cost-effective services for adults and children.
Schedule: 40 hours, M-F daytime/business hours.
Annual Salary: $70,800 annual salary, DOQ. Plus a strong benefit package
Benefits: Full time employees receive a comprehensive and competitive benefit package, including:
- MORA can provide supervision for Social Worker Licensing
- Generous tuition reimbursement and scholarship opportunities!
- Many opportunities for advancement. Mount Olivet Rolling Acres promotes from within
- Medical insurance with company sponsored health reimbursement account and health savings account
- Dental insurance
- Life insurance; employee, spouse and children’s coverage options
- Long-term disability
- Flexible spending; medical and dependent care
- 403b retirement plans that match after 1 years of employment
- Paid time off up to 200 hours; 7.69 hours accrual per pay period
- Opportunity for usage of our private vacation property west of Duluth (McGregor, MN)
- Awards for outstanding employee performance and promotion opportunities
Key Duties and Responsibilities as a Case Manager:
- Conduct all functions of Case Manager Job Description
- Provide daily supervision, coaching, and support to assigned case managers.
- Conduct regular performance evaluations and implement development plans as needed.
- Lead team meetings, facilitate effective communication, and support a positive, collaborative culture.
- Ensure all services delivered by the team meet regulatory standards and organizational quality expectations.
- Monitor and ensure compliance with person‑centered planning practices and documentation requirements.
- Review case files, reports, and documentation for accuracy and compliance.
- Maintain and achieve billing and productivity goals for both personal caseload and assigned team
- Oversee workload distribution, case assignments, and workflow processes to support efficiency and service quality.
- Coordinate services with internal departments, external providers, and community partners to ensure continuity of care.
- Participate in, or lead committees, workgroups, and organizational initiatives as assigned.
- Model professional conduct and positive working relationships with colleagues, supervisors, external partners, and individuals served.
- Perform additional duties as assigned to support departmental and organizational goals.
Minimum Qualifications:
- Bachelor’s degree from an accredited institution in Social Work (Licensed), Psychology, Special Education, Nursing, Sociology, Human Services, or a closely related field.
- Minimum of three years of experience supporting individuals with developmental disabilities, mental health needs, aging-related conditions, or related populations.
Preferred Qualifications:
- Meets requirements to serve as a QDDP/QIDP
- At least one year of case management experience at Mount Olivet Rolling Acres.
- Demonstrated leadership or supervisory experience.
- Experience working with Medicaid waivers (e.g., DD, CADI, BI) or aging/long‑term support services.
Required Qualifications:
- Ability to meet physical demands as outlined in the company’s physical job requirements.
- Successful completion of a Department of Human Services (DHS) background check and maintenance of “qualified” status.
- Must not be excluded from working in government health programs by the Office of Inspector General
- If using a personal vehicle for company business, must hold a valid driver’s license and maintain insurance as required by state law.
Mount Olivet Rolling Acres is an Affirmative Action and Equal Opportunity Employer.
Mount Olivet Rolling Acres
7200 Rolling Acres Road
Victoria, MN 55386
952-474-5974